P & P

Orders £45 and over and baskets – £5.00

Orders £26 to £45 - £3.50

Orders £25 and under - £2.50

Delivery

We endeavour to post out all items within 24 hours of receiving your order, however, circumstances may arise where this is not possible, such as Sundays or Bank Holidays.  In these instances items will be posted at the first available opportunity.

Next day delivery by 1pm.  Orders must be placed before 2pm. (We are unable to offer next day delivery for orders placed on a Friday, Saturday or Sunday). - £10.50

European delivery – please contact us at hello@ottily.com to discuss.

Full details about Delivery may be found in our Terms and Conditions.

Returns

We hope you will be pleased with your Ottily purchase.  However, should you wish to return the item please return it unused in its original packaging, with the returns slip for an exchange or refund.  Please obtain a proof of postage certificate from your Post Office.  Please see the Returns Policy in our Terms and Conditions for details.